shipping policy

Shipping Policy

Thank you for shopping with TrueHomeEssentials! We’re committed to providing a smooth and reliable shipping experience for every order. Please review our shipping policy below:

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

We offer standard shipping on all domestic orders. Shipping charges (if any) will be calculated and displayed at checkout.

 

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if selected): 2–5 business days

 


Please note: Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, weather, or high order volume).

Shipping Locations

We currently ship to the United States only. We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can use this number to follow your package’s journey until it reaches your door.

Shipping Delays

If your order is delayed or hasn’t arrived within the estimated time frame, please contact us at support@truehomeessentials.com. We’re here to help and ensure you receive your items.

Lost or Damaged Packages

We are not liable for packages lost or damaged during transit. However, if this happens, please reach out to us right away—we’ll work with the carrier to resolve the issue whenever possible.